Shipping & Taxes

Shipment

- Your order will be shipped from Japan to your destination by either International ePacket or EMS(Express Mail Service) presented by Japan Post.  You can choose the method.  We will ship worldwide.  For customer in China, please click here and check the rate.

International ePacket: Tracking numbers are almost not available but insured up to JPY6000- for product value.  Your purchase will be dispatched within 1-3 working days of receiving payments.  Delivery to your door may take approx. 10 - 20 days by ePacket.

Delivery Area : Asia(except China)
Weight Rate in JPY Rate in USD(approx.)
~ 100g ¥800- $7.5-
 ~ 200g ¥900- $8.5-
~ 500g ¥1300- $12-
~ 1kg ¥2000- $19-
~ 1.5kg ¥2500- $23-
~ 2kg ¥2800- $26-
Delivery Area : Oceania / North America / Central America / Middle & Near East / Europe
Weight Rate in JPY Rate in USD(approx.)
~ 100g ¥800- $7.5-
~ 200g  ¥1000- $9.5-
~ 500g ¥1500- $14-
~ 1kg ¥2500- $23-
~ 1.5kg ¥3000- $28-
~ 2kg ¥3500- $32-
Delivery Area : Central America / Africa
Weight Rate in JPY Rate in USD(approx.)
~ 100g ¥900- $8.5-
~ 200g ¥1100- $10-
~ 500g ¥1800- $17-
~ 1kg ¥3000- $28-
~ 1.5kg ¥3800- $35-
~ 2kg ¥4500- $42-

EMS(Express Mail Service): Tracking numbers are available but limited.  Some particular areas in your country might be out of service by EMS.  Kindly check the service availability from the website: EMS Service Area prior to the order. Insured up to JPY20,000- for product value.  Your purchase will be dispatched within 1-3 working days of receiving payments.  Delivery to your door may take approx. 10 days by EMS.  Customers are responsible for tracking the orders by themselves.

Delivery Area : Asia(except China)
Weight Rate in JPY Rate in USD(approx.)
~ 500g ¥1700- $16-
~ 1kg ¥2600- $24-
~ 1.5kg ¥3200- $30-
~ 2kg ¥3800- $35-
Delivery Area : Oceania / North America / Central America / Middle & Near East / Europe
Weight Rate in JPY Rate in USD(approx.)
~ 500g ¥2500- $23-
~ 1kg ¥3700- $34-
~ 1.5kg ¥4600- $43-
~ 2kg ¥5500- $51-
Delivery Area : Central America / Africa
Weight Rate in JPY Rate in USD(approx.)
~ 500g ¥2700- $25-
~ 1kg ¥4600- $42-
~ 1.5kg ¥6200- $57-
~ 2kg ¥7800- $72-

If you prefer the other carriers such as FedEx, DHL, UPS etc., please contact us by e-mail:shop-export@saima.co.jp before placing order.

Shipping Cost

- Shipping cost is not included in the product price.  It varies according to the parcel's weight.

Tax & Custom Fees

- Import duties, taxes and charges are not included in the item price or shipping charges.  These costs are the customer's responsibility and normally collected at delivery.  We do not mark merchandise values below value or mark items as gifts since it is prohibited under regulations.

Delivery Problem

- Customers are responsible for tracking the orders by themselves.  SAIMA ONLINE SHOP is not responsible for the return of a parcels that couldn't be delivered.